This Privacy Policy explains how Nova ("Nova", "we", "our", or "the service") processes information when users interact with Nova, including through the WhatsApp Business Platform.
Nova is an AI-powered assistant designed to help users communicate, receive notifications, automate tasks, and interact with supported services and integrations.
Depending on how Nova is used, the service may process:
Information is processed only for purposes related to providing Nova, including:
Nova uses the WhatsApp Business Platform provided by Meta Platforms, Inc. to send and receive WhatsApp messages.
Messages transmitted through WhatsApp are also subject to the applicable WhatsApp and Meta privacy policies and terms.
Nova does not sell WhatsApp conversation data and does not use WhatsApp messages for unrelated advertising purposes.
Nova does not sell personal information.
Information may be transmitted to service providers only when necessary to provide functionality requested by the user. This may include platform and infrastructure providers such as Meta and WhatsApp.
Information may also be disclosed when required by applicable law or when necessary to protect the security and integrity of the service.
Reasonable technical and organizational measures are used to protect credentials, access tokens, messages, and other data processed by Nova.
Authentication credentials used by Nova integrations are stored separately from normal conversation content and are not intentionally exposed in application responses.
Information is retained only for as long as reasonably necessary to provide requested functionality, maintain security, comply with legal obligations, or support legitimate operational requirements.
Temporary technical data may be deleted automatically when it is no longer required.
Users may request access to, correction of, or deletion of personal information associated with their interactions with Nova, subject to applicable legal and technical requirements.
Users may stop communicating with Nova at any time and may revoke access granted to connected services through the relevant service provider.
For privacy or deletion requests, use the contact information available at theline.ro.
Nova may integrate with third-party services selected by the user. Those services operate under their own privacy policies and terms.
Nova only accesses third-party services when the required authorization has been provided.
Nova is not intended to knowingly collect personal information from children in violation of applicable law.
This Privacy Policy may be updated when Nova's functionality, integrations, or legal requirements change.
The latest version will always be available at this page.
For questions regarding this Privacy Policy or privacy requests, please use the contact information published at https://theline.ro/.